Privacy Policy

Last updated: December 2024

Firefly Software (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you contact us or use our services, we may collect:

• Contact information: Name, email address, phone number
• Business information: Company name, website URL, project details
• Communication records: Messages you send us through our contact form

We only collect information that’s necessary to provide our services and communicate with you.

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Provide the services you’ve requested
• Send project updates and invoices
• Improve our website and services

We do not use your information for marketing purposes unless you’ve explicitly opted in.

Analytics

We use Plausible Analytics, a privacy-focused analytics tool. Plausible:

• Does not use cookies
• Does not collect personal data
• Does not track you across websites
• Is fully GDPR, CCPA, and PECR compliant

We only see aggregated, anonymous data like page views, referral sources, and general geographic region. No individual visitor can be identified.

Cookies

We do not use cookies for analytics or tracking.

Our contact form uses Cloudflare Turnstile for spam protection. Turnstile may use essential cookies to verify you’re human, but does not track you across websites or collect personal information.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with:

• Service providers: Companies that help us deliver our services (e.g., email providers, payment processors), under strict confidentiality agreements
• Legal requirements: When required by law or to protect our rights

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Restrict how we use your information

To exercise these rights, contact us at the email below.

Third-Party Links

Our website may contain links to other sites. We’re not responsible for their privacy practices.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Questions about this privacy policy? Contact us:

Email: contact@fireflysoftware.dev Phone: (406) 871-9875 Address: Helena, MT